Mailock For Providers
Secure email for
financial providers
Deliver confidential information to customers using the secure email solution designed for the financial services.
- FCA and ICO compliant secure email
- API and automated bulk delivery
- Simple B2B information exchange
Digital transformation
95% savings on
print and post
Protect data and your bottom line
Transformation is top of the agenda but print and post are still embedded when it comes to confidential data. With rising postal costs and increasing delays, digitising sensitive comms can have significant bottom line impact.
Customer choice
Drive action with
80% open rates
Deliver where you'll get a response
Consumers prefer to use email when they deal with businesses but without protection it isn't secure. Mailock empowers your contact staff and customers to exchange sensitive information safely and easily.
Portal usage
3 clicks to what
customers need
Push data to pull portal users
Organisations have developed digital portals to deliver on the immediacy customers expect, only to be met with low uptake. By engaging people at their email inbox, Mailock draws people into your customer portal.
Compliance
Regulatory guidance
Do right by customers and data regulators.
Encrypt personal information (GDPR)
Record proof-of-delivery (MIFID II)
Protect customers (Consumer Duty)
Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.
Download the financial services email compliance fact sheet
A trusted community
Connecting the financial services
Mailock is designed to enable a closer digital connection - between providers, platforms, advisers, and customers.
Each relationship requires a different type of verification, engagement, and compliance. By adapting to these relationships, Mailock doesn't just provide security without compromising user experience, it turns user experience into a security advantage.
Fully managed
Use our fully managed cloud service, or let us support you step-by-step as you deploy on-premise.
FCA compliant
Record audit trails for all message activity. FCA guidance says auditable comms are essential.
Zero friction
Policy adaptable
Admin configurable
Flexible control
The recipient experience
Step-by-step
1. Receive
Recipients receive a notification email to let them know they have a secure message waiting to be opened.
2. Identify
Recipients click ‘Open’ on the notification delivered to their inbox. They’ll answer any set challenges, or if they're trusted, they can read right away.
3. Reply
If recipients need to respond to a secure message, they can use Mailock to compose, attach, and reply using their existing email setup.
Hit ESG goals
Strengthen your environmental, social, and governance proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
Cut ops costs
Over 9.5 billion documents are sent in the UK each year. In the UK financial services industry alone, digitising a portion of print and post operations could save £1.3 bn.
Protect data
The most common cause of data exposure is sending an email to the wrong person. Cover your staff and any sensitive information you send with message revoke.
Impact monitoring
Assess your
carbon impact
See how much carbon (and cost) you could save by switching to secure email.
Case studies
Hear from our users
Why Mailock And Paragon Were Chosen By HSBC Security Services
HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.
Why EQ Chose Mailock To Drive Engagement In The Pensions Market
We spoke to Jordan Hindley at EQ Group (Equiniti), Solution Owner For Wealth, Life and Pensions, on why they chose Mailock for secure customer engagement.